Our well-established network of highly knowledgeable professionals is committed to providing you high quality services according to your specific requirements as a Levitech customer. This service support includes service engineers, to ensure the highest levels of machine performance, as well as process specialists who support optimal (system) process performance. Adding to your value of ownership is the focus of our service organization.
Support
To support you as Levitech customer a wide variety of support programs are available:
- Technical Support Helpdesk
- Service Contracts
- After Hours On-Call Coverage
- Retrofits/System Upgrades
- Installation/Relocation Services
- Product Training (on site or at Levitech)
- On Site Software, Process and/or Development Support
- Preventative Maintenance Programs
Technical Support Helpdesk
You can access qualified Levitech technical specialists via the Technical Support Helpdesk, which can be reached at service@levitech.nl or at +31 36 538 7679.
Service Contracts
Since every Fab is unique, good support coverage requires a customer-specific approach . Our service contracts are therefore designed to be flexible, to fit your specific customer needs.
Parts
You can order your spare parts and consumables directly at Levitech. Our part coverage programs are focused on improving your value of ownership, which includes system availability and throughput.
The improvements are achieved by supplying spare parts through Levitech’s worldwide and regional warehouses, ensuring part availability to minimize unscheduled downtime. Your part requests can be send to sales@levitech.nl